Contact
Get in touch with the Posti team
We answer questions about connecting accounts, billing, the AI assistant and publishing. Write to any channel below — we usually reply within one business day.
Support email
The main channel for account, billing and publishing issues. Include a link to the post and the approximate time — it helps us investigate faster.
Personal data requests
Send requests to access, rectify, block or delete personal data to nexusbots.studio@gmail.com with the subject "Personal data". The operator handles such requests within the period set by Federal Law No. 152-FZ. You can also delete your account and related data yourself — see the Data deletion page.
Response times
Support works on business days. A standard reply arrives within one business day; publishing issues that require the platform API may take up to three business days.
Operator details
Operator: IE Akulinin Nikolai Vladimirovich. OGRNIP 322774600709243, INN 772603180960. Registration number in the Roskomnadzor personal data operators register: 77-26-554007. OKVED 62.01 (primary), 62.02, 62.09.
*Meta Platforms Inc. (owner of Facebook and Instagram) is recognized as an extremist organization and its activities are banned in the Russian Federation.